I bought this for my son and the one year subscription for xbox live. He has tried many times to log in and while he is successful at it, no other players come up. So we called the xbox guys and they asked about our connection and I told them we have satellite internet and it is a new company and they said they don't have the software for this internet company yet, which sucks because until they get it, my son can't play live. so he is pissed off.